We want to make sure that your dolls are getting dispatched fast and safely delivered to your desired address. This is why we take 1 hour before dispatching the dolls to open each box for quality checks, taking photos and re-packing your doll. We care about your happiness, so want to detect any quality issues before our doll reaches its destination.
Every order placed before 2 pm can be dispatched in the same working day, so it should be delivered the following working day.

Using DPD as our main delivery service comes with multiple perks for our customers, too:

• Customers can change the delivery time. Once the order is dispatched, you will receive a tracking number and you can use it to change the delivery date & time for your order, by visiting the dpd.co.uk website.
• Customers can add a different delivery address. If you're not at the selected address when the delivery is expected, you can get your item delivered to an alternative address, also by visiting the dpd.co.uk website.
• Customers can collect the items from a DPD Pickup Point.